Whenever you access this website, Harwood Group will gather the following types of information from you:
The IP address of your machine when connected to the internet and the domain name from which you are accessing the internet.
Information about the operating system, browser, and search engine your computer uses.
The date and time of your visit.
The URLs of the pages you visit, along with any additional information you explicitly provide during your access of the website, such as your name, gender, email address, and other personal details including your telephone number.
Harwood Group utilises the information you provide or that is generated through your use of the website to fulfil any service or product requests you make through Harwood Group franchisees.
We also employ the data collected from you to evaluate the website’s performance and optimise its efficiency in meeting your needs.
You have the right to access any information that Harwood Group may have about you, and we are obligated to provide this information to you as long as it is available and retrievable.
Additionally, you can request that Harwood Group correct any inaccuracies in the information we hold about you. Please note that we may charge you for the reasonable costs associated with retrieving, providing, and, if necessary, correcting this information.
For any written requests related to privacy and disclosure, please send them to Harwood Group at the following address: Suite 53 / Level 4, 80 Market Street South Melbourne, VIC 3205
To the fullest extent permitted by law, Harwood Group, its related companies or franchisees shall not be liable to you for any direct or indirect loss or damage you may incur in connection with your use of this website, or your use of, or reliance on, the content contained in or accessed through this website. We also disclaim any implied warranties and conditions regarding this website and its content.
Furthermore, Harwood Group maintains the right to modify the content of this website without prior notification. While Harwood Group will exert reasonable efforts to ensure the timeliness of the website’s content, its currency is not guaranteed. [Prior to relying on or taking any action based on the information presented on this website, it is advisable to verify its currency with Harwood Group.
Harwood Group also reserves the right to collect more comprehensive information when deemed appropriate, particularly in situations involving security concerns.
Whenever possible, this information will be directly obtained from you. Nevertheless, please be aware that when you access the website, information may be collected from you as a consequence of the website’s operations and the associated systems and software.
Harwood Group may also place cookies on your computer.
Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive via your web browser. This enables Harwood Group to recognize your computer whenever you access this website, thereby enhancing your website experience.
A cookie does not personally identify you but rather your computer. You can typically find information on how to prevent your browser from accepting new cookies, how to receive notifications when you receive a new cookie, or how to disable cookies in your browser’s help section.
Unfortunately, no data transmission over the internet can be guaranteed as completely secure. While Harwood Group strives to protect such information, we cannot warrant or guarantee the absolute security of any information you transmit to us. Therefore, any information you send to us is done so at your own risk. However, once we receive your transmission, we will implement reasonable measures to maintain the security of this information.
You also agree that Harwood Group is entitled to disclose the information it holds about you without your prior permission if Harwood Group reasonably believes that such disclosure is necessary to:
Harwood Group may consolidate any data it gathers from you with information gathered by its affiliated companies or franchisees
For the complete terms and conditions governing your building project, we advise referencing your Residential Building Contract with your Registered Master Builder. It is essential to review these terms thoroughly as they outline the specifics of your project, including rights, responsibilities, and obligations.
Furthermore, for detailed information about your Master Build Guarantee, we recommend visiting the following website: https://www.consumer.vic.gov.au/housing/building-and-renovating/plan-and-manage-your-building-project/contracts. This guarantee provides added assurance for your project and covers various aspects of the construction process.
In the event of any discrepancies or inconsistencies between the information provided on this website and the terms and conditions stipulated in your Residential Building Contract or Master Build Guarantee, the terms and conditions within your Residential Building Contract or Master Build Guarantee (whichever is applicable) shall take precedence and govern the agreement. Your contract and guarantee serve as the primary legal documents guiding your building project and ensuring all parties’ rights and obligations are clearly defined and upheld.